I'm Sahin Web Developer Project Manager IT Specialist QA Tester
Professional Skills
Projects
Experience
WordPress Developer
Project Manager
IT Specialist
QA Tester
Aytaç Bilişim Teknolojileri LLC
Designed, tested, trained, developed and supported:
- Software solutions to facilitate workflow in various sectors.
- 3rd party applications for the Turkish Ministry of Justice
- Hundreds of corporate WordPress websites using Elementor and Divi.
- Dozens of Opencart e-commerce websites using Journal.
Installed, maintained, upgraded, and backed up websites on Plesk/WHM servers.
Repair, maintain, install, and support computers and peripherals.
Implemented and maintained network infrastructure to ensure seamless connectivity and optimal performance across multiple locations.
Resolved technical issues and provided timely support to end users, resulting in a 20% reduction in system downtime.
Collaborated with cross-functional teams to develop and deploy custom software solutions, improving business efficiency by 15%.
Conducted regular security assessments and implemented robust measures to protect sensitive information, reducing the risk of data breaches by 30%.
Repair, maintain, install, and support computers and peripherals.
IT Manager
Kuzu Insaat LLC
- Assumed the responsibility of managing and enhancing the company’s IT infrastructure.
- Overseeing server management, maintenance, and updates.
- Leading the development and implementation of the Customer Relationship Management (CRM) project.
- Ensuring the design, management, and security of the network infrastructure.
- Maintaining and updating hardware infrastructure while troubleshooting issues.
- Managing and updating the company website and its content.
- Collaborating with the IT team and implementing IT policies.
- Staying up-to-date with technological innovations and researching new solutions to improve company productivity.
Student Information System Administrator
Academy of Learning College
Spearheading a transformative efficiency initiative: I engineered a custom plugin integrating diverse online platforms (SRM, LMS, SaaS, and data analytics tools), which revolutionized student data control processes, achieving a remarkable 900% efficiency increase. This innovation significantly streamlined workflows and optimized resource allocation.
Pioneering automation for operational excellence: I led the automation of critical manual workflows, reducing task completion time by an astounding 87.5%. Tasks previously requiring three employees for two hours are now completed in just 15 minutes with a single click, freeing up valuable employee time for strategic initiatives and significantly enhancing operational throughput.
Championing user-centric design for enhanced productivity: Recognizing the importance of user experience, I implemented user-friendly shortcuts within the system. This strategic enhancement resulted in a 100% increase in daily support ticket resolution rates per employee, directly contributing to improved customer satisfaction and support team effectiveness.
Ensuring robust project quality through agile methodologies: I am proficient in leveraging agile methodologies, including Agile and Scrum, to drive project success. My expertise extends to developing comprehensive test plans and scenarios, ensuring the delivery of high-quality, reliable system enhancements.
Commitment to continuous user experience improvement: I am dedicated to delivering exceptional user experiences. I diligently conduct manual testing, meticulously document identified bugs, and collaborate closely with development teams to ensure swift and effective issue resolution, resulting in a continuously improving and user-friendly system.
Prioritizing data security and compliance: Data security and privacy are paramount in my approach. I have implemented advanced encryption protocols and robust authorization mechanisms to safeguard sensitive student and employer data. Furthermore, I ensure strict adherence to all relevant privacy laws and company policies, maintaining the highest standards of data protection.
Driving system optimization and adaptability: I possess a strong track record in managing the integration, maintenance, and continuous optimization of student information systems. I am adept at rapidly adapting to evolving employer requirements, proactively improving system processes, and ensuring seamless alignment with changing business needs. This agile approach guarantees system responsiveness and sustained high performance.
QA Test Engineer
Mersys LLC
- Managed the testing of the CAMPUS web project, implementing various testing methodologies to improve project quality.
- Worked with the team under the Agile methodology to accelerate project development processes and provide flexibility.
- Developed test plans, scenarios, and test data, and created test strategies to achieve project goals.
- Tracked tasks in Jira, collaborated with the team, and managed project progress.
- Utilized automation tools such as Java, Selenium, and Cucumber to develop automated tests, contributing to the improvement of continuous testing processes.
- Performed manual testing to ensure a seamless user experience and to quickly identify any defects.
- Identified and documented issues that arose during the project and worked with the development team to resolve them.
- Regularly updated test documentation throughout the project, reporting on progress and results.
- Provided leadership to the testing team, optimizing testing processes for efficiency and effectiveness, and contributing to the training of new members.
Technical Service Manager
Er Elektrik Bilgisayar
- Served as Technical Service Manager, overseeing all aspects of computer system repair, maintenance, and upgrades.
- Managed a team responsible for efficiently diagnosing and resolving hardware and software problems.
- Developed and implemented maintenance programs to ensure optimal performance of computer systems.
- Manage the procurement of components and equipment needed for repairs and upgrades.
- Work with various departments to identify IT requires and provide technical support.
